Once your booking has been sent, you shall receive confirmation by phone or email within 24 hours (12 hours for urgent bookings). This confirmation will outline your journey, inform the total fare and full instructions on payment and how to meet your driver.
By Phone
We schedule our pickups carefully. It’s advisable booking as early as possible to avoid disappointment.
If your transfer is within the next 24 hours please call us on the following telephone number:
- Portuguese phones: 926988258
- International: + 351 926988258
Contact center working hours:
- monday to saturday – from 7 a.m. to 10 p.m. (UTC+0)
- sunday – from 3 p.m. to 6 p.m. (UTC+0)
By Email Form
Please, fill the form with the details applicable to your request.
http://www.urbantours.pt/shuttlecancelbooking